Terms and conditions

The designer, publisher and director of this site is Tourisme Saguenay—Lac-Saint-Jean. The following information indicate the terms and conditions of use of the site (hereinafter called the Site), as established by Tourisme Saguenay—Lac-Saint-Jean.

PLEASE TAKE NOTE OF THIS BEFORE USING THE SITE. IF YOU USE THE SITE, YOU ACKNOWLEDGE BEFOREHAND THAT YOU HAVE READ AND UNDERSTOOD THE TERMS AND CONDITIONS LISTED BELOW. IF YOU DO NOT WISH TO BE GOVERNED BY THESE TERMS AND CONDITIONS, YOU CANNOT USE THIS SITE.

1. TERMS

a) Place of operation and jurisdiction

Tourisme Saguenay—Lac-Saint-Jean operates its web site from its offices located at Saguenay, Chicoutimi Borough. Those who choose to use the Site do so at their own risk, and they must abide by all local applicable laws of the Province of Québec. Users acknowledge that the courts of the Province of Québec, Saguenay district, will be the only ones where litigation could be pursued as a result of the use of the Site.

b) Site contents and use

All elements contained in the Site, such as texts, articles, photographs, illustrations, images, audio or video material are the property of Tourisme Saguenay—Lac-Saint-Jean, or form licences or agreements concluded with the company to allow their broadcast. No element of the Site can be copied, reproduced, distributed, published, translated, downloaded, posted or transmitted without the prior written permission of Tourisme Saguenay—Lac-Saint-Jean or the copyright holder. Downloading Site elements only for personal, non-commercial use is allowed, as long as no change is made and that all intellectual property notices are displayed integrally.

c) Logos and trademarks

The trademarks and logos used or displayed on the Site are trademarks registered, or not, by Tourisme Saguenay—Lac-Saint-Jean or by third parties. Nothing in the Site can be interpreted as direct or indirect permission to use one or the other of these trademarks without the prior written permission of the owner of said trademark.

d) Limitation of liability

All elements contained in the Site, and the Site itself, are provided as is, without any implicit or explicit guarantee. Upon reserve of any public law to the contrary, Tourisme Saguenay—Lac-Saint-Jean declines all and any liability and does not provide any guarantee, namely merchant quality and suitability guarantees to any specific user. In addition, Tourisme Saguenay—Lac-Saint-Jean does not make any representation regarding the use, validity, accuracy or reliability of all elements reproduced on its Sites, or for results arising from the use of such elements. Tourisme Saguenay—Lac-Saint-Jean does its best so that the Site does not contain any error, and declines any responsibility for any possible error. Tourisme Saguenay—Lac-Saint-Jean, its directors, employees, collaborators, its representatives or its agents cannot in any case be held responsible for any damages - directly or indirectly - pertaining to the use of the Site, namely for data or profit loss arising from the use of elements on the Site, or for the inability to use these elements.

e) Use of transmitted material

People who use the Site and who transmit elements onto it (content, information, opinions), in whatever way, renounce all moral right to these elements. They acknowledge that Tourisme Saguenay—Lac-Saint-Jean could use, reproduce, publish or licence these elements without any compensation whatsoever. Any person who transmits these content elements represents for Tourisme Saguenay—Lac-Saint-Jean the rights of ownership of these elements, whatever they may be, namely intellectual property ownership rights.

It is furthermore forbidden for anyone to transmit to Tourisme Saguenay—Lac-Saint-Jean all illegal, defamatory, obscene elements contrary to any applicable law, the Charter of Rights and Freedoms and the Declaration of the rights of children. Tourisme Saguenay—Lac-Saint-Jean at all times reserves the right not to publish or to withdraw any element received, at its own discretion.

f) Links to other Internet sites

The saguenaylacsaintjean.ca Site contains external links to web sites operated by other companies. It should be specified that Tourisme Saguenay—Lac-Saint-Jean does not exercise any control over these sites, whatever the case. The fact that these sites are listed on its Site does not engage any liability in any way on the part of Tourisme Saguenay—Lac-Saint-Jean.

g) Confidentiality policy

The Tourisme Saguenay—Lac-Saint-Jean team respects at all times the private life of Net surfers who visit our site and who use our services whether to communicate, shop, negotiate, to inform you or entertain you. We, therefore, pledge to protect all your personal information. This information cannot be sold, rented or provided to third parties without your explicit consent. In general, the main personal confidential information requested from you includes:

  • Your name and first name
  • Your email address
  • Your postal code and country
  • A password.

Some members of our team may have access to your information to contact you, to register you in a service, to allow you to participate in surveys or to register you in a contest. They are governed by the pledge of confidentiality that all staff in our company must compulsorily sign to hold a position with us. This information is not accessible by any of our clients, partners, announcers or other outside intervening parties.

With your personalized file, you may update or change your personal information at all times.

If you believe at any time that Tourisme Saguenay—Lac-Saint-Jean does not respect its policy in confidentiality matters of personal information, please advise us by email at communication@tourismesaglac.net. We will analyse the situation and will make all reasonable efforts to remedy this, if necessary. We also pledge to advise you of our proceedings in this regard.